Frequently Asked Questions

  • We specialize in package consolidation and international forwarding services. We receive your U.S. orders, combine them into one shipment, and forward them to your international address—saving you time and money.


  • Simply sign up to receive your personal U.S. shipping address. Use that address when shopping online from your favorite U.S. stores, and we’ll handle the rest once your packages arrive.


  • Yes! You can shop from as many U.S. stores as you like. We’ll receive all your packages, store them securely, and consolidate them into one shipment when you’re ready.


  • We offer short-term storage so you can wait for multiple orders to arrive before shipping. Storage terms and time limits will be clearly outlined in your account or service agreement.

  • By combining multiple packages into one, we reduce the total shipping weight and eliminate unnecessary packaging. This helps you save significantly on international shipping costs.

  • Absolutely. You can either use your preferred carrier or let us ship your packages using our trusted shipping partners. We’ll provide options and rates so you can choose what works best for you.


  • Once your package ships, we’ll send real-time tracking updates via email and text. You’ll be able to follow your shipment from our facility to your destination. 

  • We carefully inspect all incoming packages and document their condition. If there’s an issue, we’ll notify you immediately and help you contact the retailer or carrier for resolution.

  • We ship to most international destinations. If you’re unsure whether we can deliver to your country, please contact our support team for confirmation.


  • You can reach our customer support teamby email, phone, or through your online account. We’re here to help with any questions about your shipments, billing, or service options.

  • Shop More. Ship Smart.